Contact Us

Need assistance or have questions about our products, shipping, or anything else? Our dedicated customer service team is here to help you every step of the way.

You can reach us during our customer service hours, which are Monday through Friday, from 8:00 AM to 8:00 PM CST. Whether you're seeking advice on the best accessories for your Jeep or need assistance with your order, we're available to provide the support you need.

To get in touch, simply fill out the contact form below, and one of our friendly representatives will respond to your inquiry promptly. Please allow 1-2 business days for a response, as we strive to provide thorough and helpful assistance to each of our valued customers.

Additionally, we recommend adding sales@theurbantrail.com to your email contacts or allow-list to ensure that our replies land safely in your inbox. By doing so, you'll never miss important updates or communications from us.

At The Urban Trail, customer satisfaction is our top priority, and we're committed to making your experience with us as seamless and enjoyable as possible. Don't hesitate to reach out – we're here to help make your Jeeping journey extraordinary.